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Terms & Conditions

Last updated: 13 October 2026

1. About KaznaBirr

KaznaBirr helps businesses record and reconcile customer payments. It lets owners and their collectors capture payment receipts, read bank SMS notifications and review transaction history, in the app and on the web dashboard. KaznaBirr is not a bank or payment provider and does not hold, move or transfer money.

2. Accounts and security

You register with your name and a phone number you verify by SMS, and protect the app with a 6-digit PIN (and optionally your fingerprint). Owners may also create a web account with a password. Keep your PIN and password private. You are responsible for all activity on your device and account. Tell your business owner or KaznaBirr support immediately if you believe your account has been misused.

3. Owners and collectors

An Owner account manages a business and receives collections from linked Collector accounts. A Collector records payments on behalf of the Owner they link to. By linking, the Collector agrees that the Owner can see the collections they record. An Owner can remove a Collector at any time.

4. Permissions we use

  • SMS: only after an Owner turns on Bank SMS, to read payment notifications from supported banks and wallets and to fill in KaznaBirr verification codes. Only bank messages are saved; personal messages are ignored. KaznaBirr never sends SMS from your phone.
  • Camera and photos: to scan receipts and QR codes you choose.
  • Notifications: to alert you about new payments, syncs and exports.
  • Local network: to sync collector data to the Owner's phone.

You can withdraw a permission at any time in your phone settings; related features will stop working.

5. Your data and privacy

Your records are stored on your phone and, when your phone syncs online, on our server so the business can back them up and see them on other phones and the web. We use your data only to provide the service. See the privacy policy.

6. Accuracy of information

Figures, charts and reconciliation results are provided for insight only. Scanned or SMS-derived details may be incomplete or wrong. Always confirm important transactions with your bank before relying on them.

7. Subscriptions and payments

Some features require an active subscription. Plan prices, limits and durations are shown in the app before you pay. Subscription payments are made through the payment methods listed in the app. Receipts older than two weeks cannot be used to claim a subscription; contact support instead.

8. Acceptable use

You must not use KaznaBirr to record fake or altered receipts, commit fraud, access other people's accounts, or break any law of the Federal Democratic Republic of Ethiopia. We may suspend accounts involved in misuse.

9. Limitation of liability

KaznaBirr is provided "as is". To the extent permitted by law, we are not liable for losses caused by incorrect records, missed SMS, device loss, network problems or decisions made using the app. You remain responsible for your business accounting.

10. Deleting your account

You can delete your account at any time in the app (Settings → Delete Account) or on the delete-account page. This deletes it from your phone and our server, as described in the privacy policy.

11. Changes to these terms

We may update these terms as the service changes. Continued use of the app after an update means you accept the updated terms.

12. Contact

KaznaBirr Support — Phone: +251 913 827 238 · Email: kazna@awd.et